Privacy Statement

 

Terra Verde Foods, LLC respects your privacy and recognizes your need for appropriate protection and management of contact information (information by which you can be contacted or personally identified, such as your name, billing and shipping address, email address, telephone number etc.). We understand that the protection of privacy is a concern to many of our customers and therefore the privacy of our customers is extremely important to all of us at Terra Verde Foods, LLC. The purpose of this Privacy Policy is to inform you what information we may collect from you, how we use such information and the choices you have regarding our use of and your ability to review, correct and opt out of our use of the information. By using our website or sharing your contact information with us, you are accepting and consenting to the practices described in this Privacy Policy. Terra Verde Foods, LLC has never nor will it ever sell, share or rent your personal information to third parties in ways different from what is disclosed in this statement.

 

Collection of your information:


Terra Verde Foods, LLC may collect the following information in order to facilitate the delivery of emails or the fulfillment of an order:

  1. personal data given voluntarily while using a feature of our website; during a registration process or product purchase, including name, address, phone number, e-mail address; and financial information, such as credit card number; 

  2. information collected as a result of voluntary participation in a survey or poll, or when communicating with our webmaster or customer service team members;

  3. information collected automatically when visitors visit our website.

We use the information, including personal data, you provide, for internal purposes such as:

  • to keep track the products in your shopping cart

  • to keep track the products in your saved for later list

  • to inform you about any changes in your order

  • analyzing trends and statistics

  • order history and status

  • order confirmation and tracking

  • informing you of new products, services, offers and information about Terra Verde Foods, LLC

You may visit our website without telling us who you are or revealing any contact information about yourself. We may track the Internet domain address from which people visit us, other electronic markers and identifiers and other information about our site. We may analyze this data for preferences, trends, site usage statistics and to recognize you. We may also receive usage data from your mobile phone or other device you use to access our website, including location data, which we may also combine with other information. We may also collect your IP address to analyze trends and customer interests as well as to administer the site, track your site movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personal data. We may use third-party service providers to serve ads and/or collect certain anonymous information when you visit our Website. These third-party service providers may use non-personal data (e.g., clickstream information, browser type, time and date, subject of advertisements clicked or scrolled over, but not your name, address, email address or telephone number) about your visits to our (and other) website in order to provide advertisements about goods and services likely to be of interest to you. This information is collected through the use of pixel tags or cookies.

 

Terra Verde Foods, LLC uses USPS, UPS and FedEx to ship orders directly, Square and PayPal (our credit card processing/payment gateway companies) to authorize and clear credit card information which is not shared with any other company. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. In connection with these shipping and payment services, it is necessary to share certain Personally Identifiable Information with such providers. We require that these payment and shipping service providers not retain, share, store or use your personal data for any secondary purposes. You may access the privacy policies of these payment and shipping service providers at:

WIX ?

USPS (add links to privacy policies)

UPS

Square

PayPal

 

We may partner with third parties to provide specific services, such as the mailing of our recipes, newsletters, etc. When you sign up for these services, we will share names, or other contact information that is necessary for the third party to provide the specific services. We require such third-party service providers that they not use personal data except for the purpose of providing the specific service for which we have hired them. Please note that our website is hosted on servers in the United States of America. We do not ship our products outside of the United States of America.

 

SECURITY

 

Terra Verde Foods, LLC and its ISP, WIX have implemented reasonable physical, electronic and procedural safeguards and security measures to protect personal data collected through our website. This includes compliance with related U.S. federal regulations and may include use of industry-standard Secure Socket Layer (SSL) encryption to prevent any loss, misuse, unauthorized access, disclosure, or modification of personal information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal data, we cannot guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk.

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